Return & Refund Policy

Return Policy

A return may be approved if:

• The item delivered is damaged
• The item is defective
• The wrong item was delivered

Returned items must be:

• Unused
• In original condition
• Returned within a reasonable timeframe after delivery

Refund Policy

Refunds are processed only after returned items have been inspected and verified. Once approved, refunds are issued within a reasonable processing period.

Non-Returnable Items

The following items are not eligible for return:

• Used or altered products
• Items damaged after delivery due to customer handling
• Personal care or hygiene-related items
• Products not in original condition

How to Request Help

To initiate a return or request assistance, customers should provide:

• Order details
• Clear explanation of the issue
• Supporting evidence (e.g., photos if applicable)

All requests are reviewed carefully before approval.